We aim to have your item with you within 3-5 days of of your order and dispatched within 2 days of receipt of payment for your order.
We offer shipping to UK only. For delivery outside of the UK please contact us through the contact form.
Local pick up is available from our shop at Unit 15, Henstead Arts and Crafts Centre, Toad Row, Beccles Suffolk, NR34 7LG. Please contact us to arrange collection. Are ususl opening hours are 10 -4 wed, fri, sat and sun. But other collections times are available by appointment.
We offer free delivery within five miles of NR34 7LG.
Free delivery on orders over £30 to NR34 7 and NR33 7 for orders under £30 there is a £3 delivery charge.
Think Molly wants to ensure you are happy with your order.
If you receive a product that is different from the description given, damaged or faulty please contact us and we will happily replace the item or refund the cost. All faulty or damaged goods should be notified to Think Molly within 7 days of the delivery of the order here.
If you purchase an item that you do not wish to keep for any reason, Think Molly will be happy to refund the purchase price excluding any postage and packing costs. You must send this item back in pristine condition with labels attached and all original packing intact. Think Molly reserves the right not to refund if the item is not returned in a resalable condition.
If you purchase an item that is the wrong size we will exchange it for another size (or a refund if no appropriate size is available/exists excluding any postage and packing costs).
Please use the returns function on this website, here to arrange a replacement or a refund.
Your statutory rights are not affected. Your rights to return goods are protected under the Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Our website address is: https://thinkmolly.com.
To contact us either use the contact form or e-mail direct to firstname.lastname@example.org
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